Privacy Policy
Last Revised on October 31, 2025
This Privacy Policy (“Policy”) explains how OrangeBit (“we”, “our”, or “us”) collects, uses, processes, and protects personal data when you access or use our products and services (collectively, the “Services”), including our website, subdomains, mobile applications, software, and online tools. For the purposes of applicable data protection laws, we act as the data controller.
By using our Services, you agree to this Policy. If you do not agree, please do not access or provide any personal data to the Services.
In this Policy, “you” or “your” refers to the user of the Services.
1. Personal Data We Collect
We may collect personal data from you through three main sources:
1.1 Information You Provide Voluntarily
You may provide personal data when interacting with the Services, including:
Identification: Name, email, phone number, postal address.
Account Information: Username, encrypted password, two-factor authentication codes.
Transaction/Service Data: Payment information (processed via third-party providers), order history, service preferences, support communications.
Additional Data: Feedback, survey responses, or profile information for personalized services.
Purpose & Legal Basis: To provide and maintain the Services, fulfill requests, respond to inquiries, and perform contracts with you.
1.2 Information Collected Automatically
When you use the Services, we may automatically collect:
Device & Access Data: IP address, device model, OS, browser, language, network provider.
Usage Data: Pages visited, time spent, clicks, search queries, interactions with features.
Location Data: Approximate geographic location (only with consent).
Cookies & Tracking Technologies: Web beacons, analytics tools, and similar technologies.
Purpose: Service operation, performance optimization, analytics, fraud prevention, legal compliance, and legitimate business interests.
1.3 Information from Third Parties
We may receive personal data from:
Service Providers: Payment processors, identity verification tools, or customer support platforms.
Partner Platforms: Third-party platforms (e.g., social logins), in accordance with their privacy policies and your consent.
Purpose: To supplement profiles, provide integrated Services, and ensure accuracy of information.
2. How We Use Your Personal Data
We use personal data for:
Providing, maintaining, and improving the Services.
Communicating service updates, confirmations, and support.
Personalizing your experience (content, recommendations, features).
Marketing communications (with consent; opt-out available).
Security, fraud prevention, and legal compliance.
Creating anonymized or aggregated data for research, analytics, or optimization.
3. Your Rights
You may exercise the following rights, subject to legal limitations:
Access: Request information we hold.
Correction: Rectify inaccurate or incomplete data.
Deletion: Remove personal data (where lawful).
Objection: Object to processing for marketing or legitimate interests.
Restriction: Request processing limitations.
Data Portability: Receive your data in a structured, machine-readable format.
Withdrawal of Consent: Withdraw consent without affecting prior processing.
Complaint: Lodge a complaint with a data protection authority.
How to Exercise Rights: Contact [email protected]. Identity verification is required. Responses are generally within 1 month, extendable by 2 months for complex cases.
4. Sharing Your Personal Data
We do not sell your personal data. We may share data:
Service Providers: Only for service delivery under strict confidentiality and data protection obligations.
Legal Authorities: To comply with laws, regulations, or legal orders.
Business Transactions: In mergers, acquisitions, or sales, under privacy protections.
With Consent: Only when you explicitly agree.
Cross-border Transfers: We implement safeguards (e.g., standard contractual clauses) to protect your data.
5. Data Retention
We retain personal data:
While your account is active.
To meet legal obligations (e.g., tax, commercial laws).
For dispute resolution.
After retention periods, data is securely deleted or anonymized.
6. Data Security
We employ reasonable technical and organizational measures, including:
Encryption of sensitive data (passwords, payments).
Access controls limiting internal access.
Regular security audits and system updates.
Employee training on data protection.
Note: No system is 100% secure. Protect your credentials and notify us of suspected unauthorized access.
7. Children’s Privacy
The Services are not for individuals under 16. We do not knowingly collect data from children under 16. If discovered, we promptly delete it. Parents/guardians may request deletion via [email protected].
8. Third-Party Links and Services
Our Services may link to third-party platforms. We are not responsible for their privacy practices or content. Review third-party privacy policies independently.
9. Updates to This Policy
We may update this Policy to reflect business or legal changes. Material changes will be notified via:
Posting the revised Policy with updated “Last Revised” date.
Email or in-Service notifications for significant updates.
The updated Policy applies from the “Last Revised” date. Users should review the Policy periodically.
10. Contact Us
For questions or requests regarding this Policy or your personal data:
Email: [email protected]
Last updated